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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of S Y

S Y

July 24, 2026

5  out of  5
rating by S Y
"I had a wonderful customer service experience here. Kevin is very patient, knowledgeable, and always takes the time to help me look up insurance information and answer all of my questions. Whenever I run into an issue, he responds quickly and helps resolve it. My family has been getting our insurance through him, and he has always been professional and trustworthy."
We responded:
"Thank you for taking the time to leave such a great review. We appreciate your business."
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Chloe Khoo

July 24, 2026

5  out of  5
rating by Chloe Khoo
"Great service! Kevin handled our non-renewal process professionally and walked us through all available options."
We responded:
"Chloe, thank you for the fantastic review! We’re always here to support you with your insurance needs."
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JM

July 20, 2026

5  out of  5
rating by JM
"Our account has been re-assigned to be serviced by Kevin and his team a couple months ago. From the initial contact until now, we have been extremely please with the attentive and efficient service we received. Their team is thorough and effective in providing relevant and valuable information catered to our needs. We highly recommend them."
We responded:
"Thank you for your feedback. We are pleased to hear that you had a wonderful experience with our agency. We appreciate your business."
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Pauline Wan

July 20, 2026

5  out of  5
rating by Pauline Wan
"Kevin is a very helpful insurance agent who walked me through the process of managing the insurance on my mothers home after she passed away."
We responded:
"Pauline, thank you for the 5-star review. We appreciate your kind words."
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牛博

July 10, 2026

5  out of  5
rating by 牛博
"Kevin is highly professional and incredibly efficient. He has a great personality that made the whole process very pleasant, and he was able to get me a fantastic rate. Overall, whether you need auto or home insurance, I highly recommend him!"
We responded:
"牛博, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kevin Lei’s Team—we are always here to help!"
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Ching Lin

July 9, 2026

5  out of  5
rating by Ching Lin
"Very good services, thank you."
We responded:
"Mr Lin, thank you for your feedback. We are pleased to hear that you had a wonderful experience with our agency. We appreciate your business. "
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Yuzhong Chen

July 3, 2026

5  out of  5
rating by Yuzhong Chen
"服务态度非常满意,好有责任,解释好清楚。"
We responded:
"Yuzhong, Thank you for the positive review! We appreciate your business. "
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Ruiz Carmelita

July 2, 2026

5  out of  5
rating by Ruiz Carmelita
"10/10 super friendly to helped me find the insurance I needed, Jose was very patient with me.
Thanks!🫰🏻"
We responded:
"Ruiz, thank you for taking the time to leave us a great review. We appreciate your feedback. "
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liyi Lei

July 1, 2026

5  out of  5
rating by liyi Lei
"很耐心负责👍"
We responded:
"Lizzy, thank you for the review. We appreciate your business."
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Heide Wang

June 29, 2026

5  out of  5
rating by Heide Wang
"Contact my agent Kavin, he got back to me within a day and solve my problem. Great service."
We responded:
"Heidi, Thank you for the 5-star review of our Team! We appreciate your kind words."
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YLC Jiu

June 20, 2026

5  out of  5
rating by YLC Jiu
"Kevin proactively keep me informed of the status of my State Farm car insurance."
We responded:
"Thank you for taking the time to leave us a great review, YLC. We are grateful for your positive feedback. "
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Ben Chui

June 18, 2026

5  out of  5
rating by Ben Chui
"Kevin took over my policy from my previous agent who retired, and has diligently worked to keep it updated as well as answer some questions I had related to my changing needs. He and his staff are very friendly and efficient and take good care of us, and I heartily recommend him to others!"
We responded:
"Ben, thank you so much for the 5-star review! We truly appreciate your kind words and are happy to hear you had a great experience with Kevin Lei’s State Farm team. We’re always here to help whenever you need us."
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Lilian Lui

June 17, 2026

5  out of  5
rating by Lilian Lui
"Kevin is very thorough in explaining all information related to my policy so I can make an educational decision. Really appreciate his time .Great customer service !"
We responded:
"Lilian, thank you so much for your 5-star review! I’m glad I could help explain your life insurance options clearly. I truly appreciate your trust and kind words!"
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Roberta tomaino

June 17, 2026

5  out of  5
rating by Roberta tomaino
"Wonderful customer service!! The phone is actually answered by a live human being !!👏🏼👏🏼"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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TINLONG CHAN

June 16, 2026

5  out of  5
rating by TINLONG CHAN
"I had an outstanding experience working with Kevin Lei for my vehicle insurance needs. Kevin was professional, knowledgeable, and extremely helpful throughout the entire process. He took the time to explain my coverage options clearly and helped me find a policy that fit both my needs and budget.

What impressed me most was his responsiveness and dedication to customer service. He was always available to answer my questions and made the whole experience simple and stress-free.

I highly recommend Kevin Lei to anyone looking for a trustworthy and reliable insurance agent. Thank you, Kevin, for your excellent service and support!
:::"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kevin Lei’s Team. "
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cheng ma

June 16, 2026

5  out of  5
rating by cheng ma
"Kevin服务非常好👍"
We responded:
"Thank you so much for the amazing 5-star review! It means a lot to know you had a wonderful experience with Kevin Lei’s State Farm team. We truly appreciate your support!"
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Dennis Jaw

June 15, 2026

5  out of  5
rating by Dennis Jaw
"Service has always been great. Jose has been a blast to work with, very thorough and responsive."
We responded:
"Dennis, thank you for your review. We’re happy to hear you had a wonderful experience with Jose from Kevin Lei’s State Farm team. Please feel free to reach out anytime if you need anything in the future."
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andre quera

June 15, 2026

5  out of  5
rating by andre quera
"Today I came by to state farm for some standard procedure and some young man names Jose helped me out and made the process very easy and helpful. I will be coming back."
We responded:
"Andre, Thank you so much for taking the time to leave us a review! We’re glad Jose was able to help make your visit quick and easy. We truly appreciate your trust in Kevin Lei State Farm, and we look forward to seeing you again."
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Laura SF

June 15, 2026

5  out of  5
rating by Laura SF
"Helpful and service is great, Thanks Kevin !"
We responded:
"Laura, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kevin Lei’s Team!"
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Parko Xu

June 12, 2026

5  out of  5
rating by Parko Xu
"Kevin is a very professional insurance agent with excellent service and a great sense of responsibility. Highly recommended"
We responded:
"Thanks so much for the amazing review, Parko! We really appreciate your support. If you ever have any questions or need insurance assistance in the future, we are just a phone call away!"
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Helen

June 12, 2026

5  out of  5
rating by Helen
"Kevin was very helpful, professional, and responsive. He explained everything clearly and made the process smooth and easy. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Helen! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Juliet Chandler

June 10, 2026

5  out of  5
rating by Juliet Chandler
"We have been with State Farm for a long time- we are happy with the service from Kevin Lei's office. The have someone answer the phone who is ready to helpful! Thanks Nelson!"
We responded:
"Juliet! Thank you for the kind words. We’re happy Nelson could assist you and that you had a great experience. Your feedback truly means a lot to our team."
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Cliff Maas

June 9, 2026

5  out of  5
rating by Cliff Maas
"Needed help with a car insurance card and they jumped right on getting me another one."
We responded:
"Thank you so much for the 5-star rating, Cliff! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sandy T

June 5, 2026

5  out of  5
rating by Sandy T
"Very responsive and follows up on every question or concern I bring up.
Highly recommend"
We responded:
"Sandy, thank you for your kind words and recommendation! We’re glad we could help and provide responsive service. We truly appreciate your trust and are always here whenever you need us."
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Cassandra Maas

June 4, 2026

5  out of  5
rating by Cassandra Maas
"My policy was transferred to this office after years and years of being with one Agent. I wasn’t very happy about it to be honest. But after my first interaction with Jose at this office, I have to say I’m pretty pleased. I had some questions about what our policy covered and he was able to confirm that we had the coverage we needed. He actually had to do some digging through the policy to find it. So it took a follow up call to get the information I needed. I really really appreciate his thoroughness and following up."
We responded:
"Cassandra, thank you for taking the time to share your experience. We know that transitioning to a new office after many years with the same agent can be difficult, so we truly appreciate your openness and trust. We’re so glad Jose was able to carefully review your policy, provide the information you needed, and follow up with you. We’re grateful to have you with our office and are always here to help."