Reviews
State Farm® Agent Kevin Lei
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
jing li
October 30, 2026
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tengfeng zhu
October 30, 2026
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梁日荣
October 29, 2026
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Tim Szewczyk
October 29, 2026
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Jianming Xu
October 26, 2026
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Cathy Nhan
October 26, 2026
"They have good customer service and answered all the questions I have about my policy"
We responded:
"Thank you so much for the 5-star rating, Cathy! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kevin Lei "
TJ Lin
October 22, 2026
"Nelson has been very supportive and helpful to explore the options of insurance to reduce the costs."
We responded:
"Hi TJ, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kevin Lei’s team. Please reach out to us if any questions come up! - Kevin Lei’s Insurance Team "
Sherwin Baghai
October 22, 2026
"I’ve had a fantastic experience working with Danielle Renee. She has been an incredible advocate, consistently going above and beyond to help me navigate complex insurance billing and policy updates.
What I appreciate most is her transparency and honesty; she is quick to own any issues, keep me updated on the status of my policies, and patiently explain things whenever the process gets confusing. Danielle is professional, responsive, and genuinely dedicated to getting things right. If you’re looking for an agent who is thorough, reliable, and treats your time with respect, I highly recommend her."
We responded:
"Thank you so much for your kind review, Sherwin! If you need insurance assistance, we are just an email or call away! - Kevin Lei, your State Farm Agent "
Jasmine Ting
October 20, 2026
"I had a great experience working with Danielle! She was incredibly kind, patient, and helpful throughout the entire process. She took the time to answer my questions and made everything easy to understand. I really appreciate her professionalism and excellent customer service. I highly recommend Danielle to anyone looking for a helpful and reliable insurance agent!"
We responded:
"Jasmine, thank you so much for your wonderful review! We’re happy to hear that Danielle provided such a positive experience. We’re fortunate to have her on our team! We truly appreciate your trust and recommendation and look forward to continuing to serve you!"
Chen Kevin
October 19, 2026
"Great service, very professional"
We responded:
"Kevin - thank you for the amazing 5-star review! It means a lot to our team. "
KJ Yu
October 16, 2026
"I’ve known and worked with Kevin for over 10 years and I couldn’t recommend him more highly! He’s professional and trustworthy, and always willing to take the time to help me with any questions or process."
We responded:
"Thank you so much for your kind review, KJ! If you need any assistance, we are just an email or call away! - Kevin Lei, State Farm Agent "
Karl Garcia
October 16, 2026
"I am so grateful that I was able to work with Danielle Renee in Kevin's office. She is the best! She explained everything so clearly and was extremely helpful. My situation was complicated and she had to contact me several times which she did promptly. I am very happy with all of her service."
We responded:
"Karl, thank you so much for your kind words and thoughtful review! We’re so glad Danielle was able to make the process easier for you. We truly appreciate your trust and support, and we look forward to continuing to serve you! "
林雯莉
October 16, 2026
"服務超好👍"
We responded:
"林雯莉, Thank you so much for the 5 stars. We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Mobb
October 15, 2026
"Great service at this office"
We responded:
"Mobb, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, Dong hesitate to reach out "
VIYO LI
October 14, 2026
"I had a great experience working with Kevin Lei at State Farm! He is very professional, friendly, and patient. He takes the time to explain everything in detail and always provides clear and timely responses to my questions. Kevin is very helpful, attentive, and makes the whole process smooth and stress-free. I truly appreciate his excellent customer service and would highly recommend him to anyone looking for an insurance agent!"
We responded:
"Viyo, thank you for the thoughtful review - I truly appreciate your trust and support. It’s always a pleasure helping you with your insurance needs, and I look forward to continuing to serve you!"
Kym Rupp
October 13, 2026
"I had an amazing clarifying conversation about my plan and was able to update some details to save us money! Thanks for the help and the care!"
We responded:
"Kym, thank you so much for your kind review! We’re glad we could help clarify your coverage and find ways to save you money. We truly appreciate your trust and the opportunity to take care of your insurance needs!"
Zhang Winini
October 12, 2026
"這位車險業務非常專業又有耐心，詳細解釋保險內容與各項保障，幫助我找到適合自己的保險方案。服務態度親切，回覆迅速，讓人感到安心又放心。整體服務非常滿意，真心推薦給有車險需求的人！"
We responded:
"Winni, 非常感謝您的肯定與推薦！很高興能協助您找到適合的保險方案。您的信任與支持對我們非常重要，我們會繼續用心提供專業、貼心的服務，期待未來能持續為您服務！"
Shelly Z
October 12, 2026
"I cannot say enough wonderful things about my insurance agent. Exceptional customer service is rare these days, but this agent truly sets the gold standard for professionalism, integrity, dedication, and genuine care.
From start to finish, the level of attention, patience, and expertise has been nothing short of outstanding. Every question is answered thoroughly, every concern is handled with care, and every interaction leaves me feeling valued, respected, and confident that I am in the best possible hands."
We responded:
"Hi Shelly, thank you for your incredibly kind words! It truly means a lot to know that you feel valued and well taken care of. Your trust and confidence mean everything to us. We sincerely appreciate your support and look forward to continuing to provide you with the care and service you deserve!"
Deng Yaoxi
October 7, 2026
"Kevin was highly professional, explained everything clearly, and always put my needs first without pushing unnecessary products. Communication was smooth and timely. Highly recommended!"
We responded:
"Yaoxi, Thank you for your kind words and recommendation! I truly appreciate your trust and support. My goal is always to help you make informed decisions and find coverage that fits your needs. It’s a pleasure working with you, and I look forward to continuing to serve you!"
Jackie Teh
October 6, 2026
"Kevin was great to help me with all My policy questions and i got a good deal for My Auto Insurance .. Thank you"
We responded:
"Hi Jackie, thank you so much for your kind review! I'm glad I could answer your questions and help you find the right auto insurance coverage at a great value. I truly appreciate your trust and support and look forward to continuing to serve you!"
Summersky
October 6, 2026
"I did a lot of research online and decided to call around for new car insurance. I really lucked out on finding this State Farm insurance company close to my home!! And also Danielle was amazing, she was very thorough and knowledgeable about my new policy. I’m so blessed to have found this place and to have Daniele as my agent! If you’re looking for a great auto insurance policy, I’d recommend this place asap 🤗🚗"
We responded:
"Summer, thank you for your wonderful review and recommendation! We're thrilled to hear that Danielle made your experience such a positive one. We're lucky to have her on our team! We truly appreciate your trust and look forward to taking care of your insurance needs for years to come!"
Helen Li
October 1, 2026
"Kevin is amazing! Explains everything in details and super easy talk to as well! No matter what time of the day it, he responses back in minutes. Willing to work with you and your needs!"
We responded:
"Hi Helen, thank you for your kind words! I truly appreciate your trust and support. It’s always my priority to make insurance easy to understand and ensure you feel confident in your coverage. I’m grateful for the opportunity to help and look forward to continuing to serve you!"
chris lin
September 30, 2026
"非常之親切友善耐心"
We responded:
"chris, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Robyn Raschke
September 29, 2026
"Very responsive to my questions and needs"
We responded:
"Thank you for the 5-star review of Kevin Lei’s team - we really appreciate your kind words! "
Chiwen Hung
September 26, 2026
"I inquired about a significant premium increase regarding my car. Received a reply in a few hours advising it was due to increased driven miles on record relative to the previous year. I submitted a photo shot of my odometer disputing the record. State Farm office responded right away and stated that they will correct the record. All resolved in less than few hours. Very impressive."
We responded:
"Thank you for the 5-star review, Chiwen! We’re proud to serve the Mountain View community and truly appreciate your support. "
Mam Sajj
September 25, 2026
"Kevin is detailed and will spend time to help his clients customize their insurance needs"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
SS
September 24, 2026
"I was switched to this agency this year and am surprised with the great and timely service received. Highly recommended."
We responded:
"Thank you for your kind words and recommendation! We truly appreciate your trust in our team and are grateful to have you with our agency."
Tony Le
September 24, 2026
"Kevin is a great insurance agent. Communication efficient and speedily. Nice work."
We responded:
"Tony, Thank you so much for your kind words! We truly appreciate your trust and are glad to hear you had a great experience with our service."
huiting huang
September 23, 2026
"Kevin is very thorough and patient when explaining the financial products and options. Since I’m new to this, I really appreciate how he takes the time to explain everything clearly and makes sure I understand before moving forward. He is knowledgeable, approachable, and never makes me feel rushed. I’m very grateful for his guidance and support."
We responded:
"Huiting, Thank you so much for your thoughtful review! I’m glad I could help make financial services products easier for you to understand and feel comfortable with. I truly appreciate your trust and am always happy to take the time to answer your questions and support you along the way.
— Kevin"
Kevin Cui
September 21, 2026
"Great service from Kevin! Appreciate the patience and expertise."
We responded:
"Kevin, Thank you for your kind words! I truly appreciate your trust and am glad I could help. Thank you for choosing our agency!"