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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of chi chu

chi chu

September 9, 2026

5  out of  5
rating by chi chu
"Thanks so much for them to solve our problem in our home policy, they really did a great job!
Thanks both Kelvin and Nelson again!"
We responded:
"Mrs Chu, We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Sam Yu

September 8, 2026

5  out of  5
rating by Sam Yu
"I had a great experience working with him. He is extremely efficient, responsive, and professional. He always gets things done quickly and makes the entire process smooth and easy."
We responded:
"Sam, Thank you for the kind review! I’m glad I could make the process smooth and easy for you. I truly appreciate your trust and support! - Your State Farm Agent, Kevin Lei "
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Miaoxuan Huang

September 4, 2026

5  out of  5
rating by Miaoxuan Huang
"Danielle was incredibly patient and helpful. I was operating under time pressure but she managed to get things done quickly that I was able to get my vehicle registered the same day I purchased it"
We responded:
"Miaoxuan, Thank you for the wonderful review! We’re glad Danielle was able to assist you quickly and make the process easier, especially while you were under time pressure. It’s great to hear you were able to get your vehicle registered the same day! We truly appreciate your trust in our State Farm team and look forward to being here whenever you need us."
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Guanming Xu

September 2, 2026

5  out of  5
rating by Guanming Xu
"解释很有耐心,回复及时。"
We responded:
"Guanming, Thank you for your kind review! We’re glad you found our explanations helpful and our responses timely. We truly appreciate your support and look forward to helping you again!"
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Mengxuan Liu

September 1, 2026

5  out of  5
rating by Mengxuan Liu
"great experience for transferring my policy from WA to CA, the agent help to take track of the whole process till it get done. I would recommend this branch if you want to save time. :)"
We responded:
"Mengxuan, Thank you so much for the great review! We’re glad we could help make your policy transfer from Washington to California smooth and easy. We truly appreciate your recommendation and are always here whenever you need us! 😊"
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PeiLin Huang

August 28, 2026

5  out of  5
rating by PeiLin Huang
"Kevin Lei 服务非常好👍"
We responded:
"PeiLin, Thank you for the 5-star review! We truly appreciate your support and are glad you had a great experience with our team"
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Joanne Wang

August 28, 2026

5  out of  5
rating by Joanne Wang
"Friendly and introduced himself."
We responded:
"Joanne, Thank you for the 5-star review! It was a pleasure meeting you, and I really appreciate your kind words. Looking forward to helping you again in the future!"
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Chevy W

August 25, 2026

5  out of  5
rating by Chevy W
"👍"
We responded:
"Chevy, thank you so much for the 👍 and for your support! We truly appreciate you choosing our agency for your insurance needs. Our team is always here to help whenever you need us, and we look forward to continuing to take care of you!"
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David Brady

August 21, 2026

5  out of  5
rating by David Brady
"Service, effort and following through. ... I followed Danielle over to Kevin Lei from a prior State Farm office."
We responded:
"David, Thank you for the wonderful review and for continuing to trust Danielle with your insurance needs! We’re very fortunate to have her as part of our State Farm team. We truly appreciate you recognizing her dedication, excellent service, and follow-through. Thank you for choosing our agency. We look forward to continuing to provide you with great service for many years to come!"
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翁文力

August 21, 2026

5  out of  5
rating by 翁文力
"Nice job! I had a wonderful experience working with this insurance agent Kevin. They were professional, patient, and very helpful throughout the entire process. They took the time to understand my needs, explained everything clearly, and helped me find an insurance plan that was right for me without making me feel pressured."
We responded:
"Wenli, thank you for the wonderful review! We truly appreciate your trust and kind words. It was a pleasure helping you find the right coverage, and we look forward to continuing to serve you!"
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corinne carr

August 20, 2026

5  out of  5
rating by corinne carr
"Danielle was so kind, prompt, and helpful! Thanks team :)"
We responded:
"Corinne, Thank you so much for the kind review! We’re glad to hear Danielle was prompt and helpful. We truly appreciate your support and look forward to continuing to take great care of you!"
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xiaochuan chen

August 20, 2026

5  out of  5
rating by xiaochuan chen
"Good!"
We responded:
"XiaoChuan, thank you for the 5-star review! We truly appreciate your support and feedback. We’re always happy to help whenever you need us!"
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Ling Hung

August 19, 2026

5  out of  5
rating by Ling Hung
"Had a great experience here! Nelson is super friendly, helpful, and professional throughout the whole process. Definitely a 5-star experience and highly recommend!"
We responded:
"Ling, Thank you for the 5-star review! We’re glad to hear Nelson was friendly, helpful, and professional throughout the process. We truly appreciate your recommendation!"
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Gail Beard

August 19, 2026

5  out of  5
rating by Gail Beard
"Kevin Lei’s team provides great service, from prompt and thorough communications, to working with customers to meet their insurance needs at reasonable rates."
We responded:
"Gail, Thank you for the kind words! We truly appreciate your trust in our team and are glad we could provide prompt service while helping you find coverage that fits your needs."
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Amy Xiao

August 18, 2026

5  out of  5
rating by Amy Xiao
"Kevin非常负责任,感谢他的帮助!"
We responded:
"Amy, thank you for the thoughtful review! We really appreciate you taking the time to share your experience with our team."
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weifeng HUANG

August 16, 2026

5  out of  5
rating by weifeng HUANG
"Kevin人好服务很好"
We responded:
"Weifeng, thank you for the amazing review! Our team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kevin Lei, your State Farm Agent "
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Peggy Lee

August 12, 2026

5  out of  5
rating by Peggy Lee
"Prompt and excellent service by Nelson!"
We responded:
"Peggy, Thank you for the kind words! We’re glad Nelson was able to provide prompt and excellent service. We appreciate your business. "
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Nick

August 12, 2026

5  out of  5
rating by Nick
"Kevin and his staff have been very helpful everytime I've needed information or help with an issue. Highly recommend them for any insurance needs."
We responded:
"Nick, Thank you for the recommendation! We’re glad our team has been able to help whenever you needed us. We truly appreciate your trust and support! "
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Chiao-En Chang

August 11, 2026

5  out of  5
rating by Chiao-En Chang
"Nelson is hands down the most responsible and dedicated person I’ve ever worked with. Whenever an issue pops up, he responds almost instantly. He makes everything completely hassle-free for you and ensures problems are solved in the most convenient way possible. He takes care of all the documents and signature files seamlessly, making the whole process super convenient and giving me total peace of mind. If I could, I would definitely give him 10 stars!"
We responded:
"Chiao-En, Thank you for the kind words! We’re lucky to have Nelson on our team, and I’m glad he made everything easy for you. We really appreciate your support!"
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Chen

August 8, 2026

5  out of  5
rating by Chen
"Great experience switching over! The representative, Nelson Shao was incredibly patient and took the time to explain all the policy details clearly. Highly recommend!""
We responded:
"Mr Chen, Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kevin Lei’s team. "
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Abdulkadir Duman

August 3, 2026

5  out of  5
rating by Abdulkadir Duman
"Hi I work with State Farm more than 10 years they have good price and customer service l highly recommend State Farm"
We responded:
"Thank you so much for your kind review, Abdulkadir!  If you need insurance assistance, we are just an email or call away! - Kevin Lei, your State Farm Agent   "
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Mike Ryken

August 1, 2026

5  out of  5
rating by Mike Ryken
"Kevin has been great. Very prompt responding to requests and also very knowledgeable. And doesn’t lay on any pressure to add things I don’t want."
We responded:
"Mike, We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Sophia

July 31, 2026

5  out of  5
rating by Sophia
"Jose is amazing! Responsive, friendly, informative and everything I could hope for in an insurance agent. He helped my quickly transfer insurance for a truck, gave me multiple quotes to best decided what we would need and went above and beyond to make sure I had everything I needed before I headed out of town for the weekend."
We responded:
"Sophia, Thank you for your kind words! We’re thrilled to hear Jose provided such responsive and knowledgeable service. We truly appreciate your trust and are glad we could help get everything taken care of before your trip. Safe travels, and thank you for choosing our agency!"
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Danica Cong

July 31, 2026

5  out of  5
rating by Danica Cong
"The service is very good. I'm very satisfied."
We responded:
"Danica, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kevin Lei and Team "
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Yuan Harry

July 27, 2026

5  out of  5
rating by Yuan Harry
"Kevin is a great person!"
We responded:
"Harry, Thank you for the positive review! We appreciate your business."