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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cliff Maas

Cliff Maas

June 9, 2026

5  out of  5
rating by Cliff Maas
"Needed help with a car insurance card and they jumped right on getting me another one."
We responded:
"Thank you so much for the 5-star rating, Cliff! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sandy T

June 5, 2026

5  out of  5
rating by Sandy T
"Very responsive and follows up on every question or concern I bring up. Highly recommend"
We responded:
"Sandy, thank you for your kind words and recommendation! We’re glad we could help and provide responsive service. We truly appreciate your trust and are always here whenever you need us."
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Cassandra Maas

June 4, 2026

5  out of  5
rating by Cassandra Maas
"My policy was transferred to this office after years and years of being with one Agent. I wasn’t very happy about it to be honest. But after my first interaction with Jose at this office, I have to say I’m pretty pleased. I had some questions about what our policy covered and he was able to confirm that we had the coverage we needed. He actually had to do some digging through the policy to find it. So it took a follow up call to get the information I needed. I really really appreciate his thoroughness and following up."
We responded:
"Cassandra, thank you for taking the time to share your experience. We know that transitioning to a new office after many years with the same agent can be difficult, so we truly appreciate your openness and trust. We’re so glad Jose was able to carefully review your policy, provide the information you needed, and follow up with you. We’re grateful to have you with our office and are always here to help."
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Sean H Hu

June 4, 2026

5  out of  5
rating by Sean H Hu
"Nelson is very helpful and cool to work with. We are very impressed with the experience working with Kevin's team!"
We responded:
"Sean, thank you for your review! We’re so glad to hear you had a great experience working with Nelson and our team. He truly cares about helping our customers, and we’re happy that came through in your experience. We appreciate your trust in our team and are always here whenever you need us."
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William Lee

June 4, 2026

5  out of  5
rating by William Lee
"Kevin went above and beyond to help me with my insurance needs. He is very patient, responsive, and genuinely cared about making sure I understood my coverage. His professionalism and attention to detail made the process easy and enjoyable. I truly appreciate his dedication and would gladly recommend them to family and friends."
We responded:
"William, thank you so much for your thoughtful review. We’re grateful for the opportunity to help and are glad to hear you felt cared for and supported throughout the process. Making sure our customers feel informed and confident about their coverage is very important to us, and we truly appreciate your trust, your kind words, and your recommendation."
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Maggie W

June 1, 2026

5  out of  5
rating by Maggie W
"Kevin is very professional and helpful. He reviewed my insurance policy and adjusted some unnecessary coverages. It saved me more than a hundred dollars per year. Thank you, Kevin."
We responded:
"Maggie, thank you for your wonderful review! We’re so glad we could assist you with your insurance needs. Your support means a lot to us, and we’re always here whenever you need anything."
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Dan Hsu

May 29, 2026

5  out of  5
rating by Dan Hsu
"Friendly, knowledgeable service. I needed help fine tuning my elderly parent's insurance. Called Kevin up and we were able to update my parent's insurance. He even identified some places to save my parents some money. Thanks!"
We responded:
"Dan, thank you for your thoughtful review! We’re so happy to hear you had a great experience with our team. Your support means a lot to us, and we’re always here whenever you need us — just one phone call away."
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Richard Leung

May 27, 2026

5  out of  5
rating by Richard Leung
"We were recently transferred and assigned to Kevin by State Farm to be our agent. Kelvin promptly reached out going over in details and in clear terms (in fluent Cantonese 廣東話 as well as in English) of our existing coverage of car and property insurances. He was professional and courteous in all regards. Kelvin was also able to recommend needed changes of our existing coverages that resulted in premium reductions. Thank you!"
We responded:
"Thank you for the fantastic review, Richard! We truly appreciate your support and are always here to help with your insurance needs. Don’t hesitate to reach out. We’re just a phone call away."
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Steven Chen

May 20, 2026

5  out of  5
rating by Steven Chen
"Kevin is very helpful.👍"
We responded:
"Steven, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Teresa Donovan

May 16, 2026

5  out of  5
rating by Teresa Donovan
"Couldn't ask for better service. Thank you so much, your the best!!!"
We responded:
"Thank you so much for the 5-star rating, Teresa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Tony Chang

May 16, 2026

5  out of  5
rating by Tony Chang
"Kevin is so nice and professional. I have very happy experiences communicating with him."
We responded:
"Thanks so much for the fantastic rating, Tony! We are so glad you had a positive experience with us here on State Farm Agent Kevin Lei’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Dave Balentine

May 15, 2026

5  out of  5
rating by Dave Balentine
"Kevin was quick to answer my questions and and solve a problem I had. Solved my problem in minutes. Thank you Kevin."
We responded:
"Thank you for the amazing review, Dave! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sudie Smith

May 9, 2026

5  out of  5
rating by Sudie Smith
"Kevin is great to work with. Super knowledgeable with a customer-first approach."
We responded:
"Sudie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Shiang Lei

May 8, 2026

5  out of  5
rating by Shiang Lei
"Mr. Lei explained the benefits of the products to me in great detail in a very polite manner. I felt that I was very well taken care of."
We responded:
"Shiang, thank you for your kind review. We truly appreciate your feedback and are glad we could help you bundle and save. Thank you for trusting our agency. We sincerely appreciate your business and support"
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Timothy Chen

May 8, 2026

5  out of  5
rating by Timothy Chen
"Kevin and his team are very pro-active in providing pertinent information and specific advice."
We responded:
"Timothy, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kevin Lei’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Marsha Golangco

May 6, 2026

5  out of  5
rating by Marsha Golangco
"Great conversation with Kevin Lei & his team in going through our policy. Very knowledgeable & supportive to our insurance needs!"
We responded:
"Marsha, we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Grace Hsu

Grace Hsu

May 6, 2026

5  out of  5
rating by Grace Hsu
"Well prepared for the first phone communication. Review coverage selection from customer's point of view. Patiently explained all my questions well."
We responded:
"Grace, Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kevin Lei’s Team. "
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Cindy Chen

May 5, 2026

5  out of  5
rating by Cindy Chen
"Kevin replied to my message very quickly and very friendly"
We responded:
"Cindy, thank you for your kind review of State Farm Agent Kevin Lei’s Team. We appreciate it!"
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Sheng Yang

May 2, 2026

5  out of  5
rating by Sheng Yang
"服务非常周到"
We responded:
"Sheng, thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kevin Lei’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mountain View ."
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Chin kee Hong

May 1, 2026

5  out of  5
rating by Chin kee Hong
"Good comunication , friendly , i feel comfortable to talk like a family 👍🏻👍🏻👍🏻"
We responded:
"Chin Kee, Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kevin Lei’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Sutana Sertana

Sutana Sertana

April 30, 2026

5  out of  5
rating by Sutana Sertana
"Great customer service!"
We responded:
"Sutana, Thank you so much for your kind review! We’re glad you had a great experience and that our team was able to help. We truly appreciate your trust in us."
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Vicky

April 29, 2026

5  out of  5
rating by Vicky
"Kevin is very knowledgeable about the insurance, he knows what you need and what you want. Explain everything to you and make sure you understand. Never go wrong with him. And good customer service as always."
We responded:
"Vicky, Thank you for the wonderful review! We’re so glad to hear that we were able to walk you through everything clearly and help you feel confident in your coverage. Your kind words mean a lot to our team"
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kirk yen

April 28, 2026

5  out of  5
rating by kirk yen
"They provide the best customer service—whenever you have a problem, they will definitely help you resolve it."
We responded:
"Kirk! Thanks for the amazing review 😊 We’re so glad we could help when you had a problem—and we’ll always be here to support you. — Kevin Lei State Farm"
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Stephen yuan

April 28, 2026

5  out of  5
rating by Stephen yuan
"服务非常好,谢谢"
We responded:
"感谢您的好评! 很高兴我们的服务让您感到满意. 谢谢您的支持! "
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daniel zheng

April 24, 2026

5  out of  5
rating by daniel zheng
"Very professional, help me saved money on my policy..."
We responded:
"Thank you so much for the kind words! We’re really glad we could help you find coverage that fits your needs and saves you money. We truly appreciate you trusting our agency for your insurance needs. Thank you again!"